Exploring Provision of Shared Services in Higher Education in Australia

In this presentation from University Transformation 2015, Joanne Austin, Former Faculty General Manager Business and Law, Swinburne University, shares her expertise on shared services in Higher education – What are the drivers? What are the pitfalls? Should you undertake a shared services model? Joanne also holds office as Vice President of ATEM and through this she is able to explore and take you through the problems associated with shared services outsourcing and centralised services in the university sector and explores:
  • Having a clear understanding of shared services and centralised operating model
  • Integrating technologies to support teaching and enhance the student experience
  • Exploring and adopting measures to enhance universities operation efficiency

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